Effective date: 2021-06-01
Thank you for your purchase. We hope you are happy with your purchase. However, if you receive a damaged item, you may return it to us for an exchange only. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and COA attached.
To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging. and mail your return to the following address:
AST Global Co., Ltd.
Unit 6C, 6th Floor We Space Building, 111 Soi Sukhumvit 55 (Thonglor 5), Klongton-nuea, Wattana, Bangkok 10110, Thailand
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least fourteen (14) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
If you have any questions concerning our return policy, please contact us at: 02 115 1365, email@example.com